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Computer Systems: A Programmer's Perspective 3rd Edition by Randal Bryant & David O'Hallaron
KSh 7,500.00KSh 7,500.00×
-28%
Hotel Management and Operations 4th Edition by Denney G. Rutherford & Michael J. O’Fallon
Original price was: KSh 2,500.00.KSh 1,800.00Current price is: KSh 1,800.00.
(-28%)Why Read This Book ?
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Covers all operational departments in a hotel, from housekeeping to F&B
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Includes current trends like sustainability, digital marketing, and guest personalization
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Ideal for hospitality students and working professionals aiming to upskill
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Written by respected industry educators with practical insights
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Used globally in hotel management schools and training institutes
⇒ Add this to your collection if you’re serious about mastering hotel operations from the ground up.
🚚 Expected Delivery Schedule: 1 to 3 business days for Nairobi and major cities in Kenya (10:00 AM – 7:00 PM)
Product details
Hotel Management and Operations (4th Edition) is a comprehensive guide tailored for students and professionals in the hospitality industry.
The book covers every major department within a hotel—from front office operations and housekeeping to food and beverage, human resources, marketing, and revenue management.
Structured with real-world examples, updated case studies, and contemporary hospitality trends, this edition introduces readers to the dynamic environment of hotel operations.
The authors,both seasoned educators and industry consultants,emphasize managerial decision-making, operational procedures, and customer service excellence.
Perfect for hospitality students, hotel staff, and those preparing for leadership roles in lodging and accommodation, this textbook is a must-have reference for understanding the inner workings of modern hotels.
Specifications
- Book FormatPaperback Edition
- Book SizeA4{210 x 297 mm}
- ISBN978-0471470656{reference}
- Inside colorB/W
- Book Pages400+
- LanguageEnglish
- ConditionNEW
- Content OriginUSA
- What's in the Package ?1.Book 2.Highlighter 3.Bookmark
Additional information
| Weight | 0.348 kg |
|---|---|
| Dimensions | 15.5 × 32.3 × 23 cm |
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